Returns Policy
  • Return and Refund Policy

    Effective Date: [14/8/2024]

    At Indiabuyon, we are committed to providing high-quality products and a transparent shopping experience. Please read our return and refund policy carefully before placing your order.

    1. General Policy

    We currently do not accept returns or exchanges. All sales are final once an order has been confirmed and processed.

    If you have questions about any product, we encourage you to contact us before placing your order.

    2. Non-Returnable Categories

    In compliance with government guidelines and for hygiene and safety reasons, the following categories are non-returnable once opened or delivered:

    • Grocery and Food Items

    • Personal Care Products

    • Health and Hygiene Items

    • Any product marked as “non-returnable” on the product page

    These items cannot be returned after the package is opened, used, or tampered with, as per consumer protection laws.

    3. Refunds for Damaged or Incorrect Items

    While we do not accept general returns, if a product is:

    • Damaged

    • Defective

    • Incorrectly shipped

    You must notify us within 48 hours of delivery by contacting our support team with your order number and clear images of the issue. After review, we may provide a replacement, store credit, or refund, as deemed appropriate.

    4. Contact Us

    For any questions or concerns, please reach out to us:

    • Email: support@indiabuyon.in

    • Phone: +91 99256 03259

    • Business Hours: Monday to Saturday, 10 AM – 6 PM

Exchange Policy

We strive to make our customers satisfied with the product they have purchased from us. If you are having trouble with a premium JoomShaper product or believe it is defective, and/or you’re feeling frustrated, then please submit a ticket to our Helpdesk to report your defective product and our team will assist you as soon as possible. For a damaged extension or template, we will request from you a link and/or a screenshot of the issue to be sent to our support service.


  • You may cancel your account at any time, however, there are no refunds for cancellation.
  • If you get a refund you cannot use the downloaded premium products any more.
  • f the product (after update) is still damaged, we may offset the amount of your refund by the diminished value of the product.
  • Refunds can take up to 14 days to reflect in your account.

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